Should you update your computer or not? For the average home user we would recommend updating the system as often as possible to make sure you are protected against known vulnerabilities, however, for the business user their work computer presents a more challenging decision because the uptime of the system is crucial to the business’ [...]

Many small businesses view IT and IT services as a break-fix scenario, meaning they call for help only when the computer issue has made it impossible to continue with their business function. The usual approach is to then pay an “IT Guy” or IT Company for the time they invest to fix these issues. This [...]

Voice over IP (VOIP) telephony systems are becoming more and more mainstream as broadband options increase for businesses and home, and as technology provides ways for companies to make use of powerful internet connections and new products. Software based VOIP systems make it easy for any size business to set up its own PBX and [...]

In the midst of these uncertain economic times, online retailers are being very choosy. Customer service is key in providing not only a great retail benefit but also an exceptional reason for consumers to spend those hard-earned dollars. SME from New York City,  Eyes, Lips, Face (e.l.f.), relies on Avaya Internet protocol (IP) communications to help keep [...]

     The name can be misleading, but it is really the simplest form of blogging. Twitter allows its users to post updates about what they are doing, reach out to others who are “following” their updates, and network with other tweets. By giving the users the ability to follow and be followed by others [...]

We all save emails we think might be important; vacation time, pay changes, memos from the higher ups. But should we be saving more? According to Edward Alexi of Tangent, Inc: “… approximately 90% of the day’s business communications are performed via email or by way of unsecured instant messages.” Think about it, 20 years ago [...]

America, the land of big things, huge debt and large consumption; why change? The whole idea of capitalism and business are to get bigger, gain more and in return settle into a comfy nest of wealth. Nothing is wrong with success. But times they are a changin’ and the world is moving in a direction [...]

So your office is outputting like madness and business is booming. In fact you are working from the lodge while your family skis. While looking at the mountains and the snow falling, and the idea strikes. You send out the email to meet around Campfire to share with your team the next venture. With the ability to [...]

Crunch Base has some great things to say about Mogulus. Robert Scoble was more than surprised when he was told that Mogulus has gone server-less. Yet they have brought in over “1.2 million dollars.”  So what does that tell us, it tells us that you can make a hugh impact without having a hugh crunch into your bottom line. Enabling [...]

Managed web hosting services seem to be the answer in tough economic times. According to a survey conducted by Nemertes 63% of business’s said that they expected to adopt some level of managed services this year, an increase from 46% in 2007 and 27% in 2006. Telecom giant Verizon has 4,200 managed services customers in [...]